|
Race tickets with insurance are available for all major events at the
Martinsville Speedway.
Click here to purchase tickets
with insurance.
Click here for testimonials from satisfied ticket insurance purchasers.
To add insurance to your existing order,
login to your account and select the order that you would like to add
insurance too. From there, follow the on-screen instructions.
Insurance Benefits
Event Ticket Insurance
offers you greater peace of mind with an Event Ticket purchase by insuring you
against unforeseen circumstances. If a traffic accident, medical issues,
mechanical breakdown, jury duty, or other covered reason prevents you from
attending the event, 100% of the ticket price, including taxes and shipping
charges is returned to you, up to a maximum of $1,000 per ticket.
With Event Ticket
Insurance, you can rest assured that your financial loss will be covered if you
can't attend an event for any of following covered reasons:
-
Illness or Serious Injury - preventing the you or an event companion from being able to use the
event ticket, or if a family member is hospitalized or requires care by you
-
Traffic accidents - which could prevent you from getting to an event
-
Mechanical Breakdown - if your car breaks down within 48 hours of the event
-
Airline delay - if your plane or other common carrier is delayed (includes bad weather) while going to
the event
-
Home or Business Issues - if your home or business is uninhabitable due to fire, flood, vandalism,
burglary or natural disasters
-
Care for a family member - serious injury to a family member, requiring you to provide care
-
Employer Termination - providing protection against a lay-off
-
Jury Duty - if you are required to serve on jury duty after having purchased an event ticket
-
Required to Work - if your employer requires you to work during the event
-
Work Relocation - if you are relocated by your company over 100 miles from your home
-
Military Duty - if you are required to miss an event as a result of military orders
-
Death - if you, an event companion, or immediate family member passes away
When to Use this
Insurance:
Event Ticket Insurance* was designed with the specific needs of event ticket
purchasers in mind. This insurance provides Race Cancellation coverage for
non-refundable event ticket costs, including any applicable service fees and
shipping costs, up to $1,000, if you have to cancel your Event ("race") for a
covered reason.
Event Ticket Insurance does not offer coverage for cancellation due to a
personal change of plans. Please see the full Certificate of Insurance/Policy
links below for full details.
Satisfaction
Guarantee:
Within 10 days of purchasing the Event Ticket Insurance, Mondial Assistance will
process a full refund of premium to you, as long as you have not already
attended your event ("race") or filed a claim. No refunds shall be paid to you
after 10 days of purchasing the product.
For questions
regarding coverage, please contact Mondial Assistance at at 1-800-628-6188 or by email at eventservice@mondialUSA.com.
Complete details regarding all of the benefits described here will be emailed to
you upon completion of the insurance purchase.
Click here to view a
copy of the Certificate of Insurance/Policy (requires Adobe Acrobat.)
Mondial Assistance plans are underwritten by BCS Insurance Company under BCS Form No. 50.231CW, 50.431, 52.201 or 52.401, or Jefferson Insurance Company under Jefferson Form No. 102-C-XX-01 or 102-P-XX-01, depending on the insured's state of residence. Plan is administered by World Access Service Corp., a company of Mondial Assistance.
Please be advised: This optional coverage may duplicate coverage already provided by your personal auto insurance policy, homeowner's insurance policy, personal liability insurance policy or other source of coverage. This insurance is not required in connection with the insured's purchase of tickets.
Plan may not be available in all jurisdictions.
California Residents: We are doing business in California as WASC Insurance Agency. CA License # is 0B01400.
Florida Residents: The benefits of the Policy providing your coverage are governed primarily by the law of a state other than Florida.
Frequently Asked Questions
The most frequently asked
questions about Mondial Assistance Event Ticket Insurance protection are answered
below. If you have additional questions regarding coverage, please contact Mondial Assistance by phone at 1-800-628-6188 or by email at eventservice@mondialUSA.com. Representatives available 24 hours a day, seven days a week to assist you.
What is Event Ticket Insurance?
Event Ticket ProtectorSM by Mondial Assistance offers you greater peace of mind with an event
ticket purchase by insuring you against unforeseen circumstances. If a traffic
accident, medical issue, mechanical breakdown, jury duty, or other covered
reason prevents you from attending the event, 100 percent of the ticket price
including taxes and shipping charges is returned to you, up to a maximum of
$1,000 per ticket.
Go to top of FAQ.
Why do I need Event
Ticket Insurance?
By purchasing Event Ticket
Insurance you are insuring
your financial investment of the event tickets
including taxes and shipping costs (up to the amount of your policy limits)
should your event be cancelled for a covered reason.
Go to top of FAQ.
What does Event Ticket ProtectorSM by Mondial Assistance cover?
The insurance component of
Event Ticket Insurance provides reimbursement for 100 percent of the ticket
price including taxes and shipping charges, up to a maximum of $1,000.
Go to top of FAQ.
When is the best time
to purchase Event Ticket ProtectorSM by Mondial Assistance in order to be
covered?
Right away! You can
purchase insurance up until three (3) days prior to race weekend, but we
recommend you purchase as early as possible to have the greater peace of mind
that comes with knowing you're covered.
Go to top of FAQ.
Are there any
restrictions or limitations of the protection?
Yes. Every insurance plan
contains restrictions and limitations. This product includes General Program
Exclusions. Certain pre-existing conditions may be
covered. For more information, please refer to the Certificate of
Insurance/Policy for the limitations, conditions and exclusions that may apply,
or contact Mondial Assistance at 1-800-628-6188 to receive more detailed
information.
Go to top of FAQ.
What if there are changes to my
order?
Contact Mondial Assistance
directly to inform them of the changes and purchase additional insurance if
necessary.
Go to top of FAQ
Do I need to purchase
Event Ticket Insurance for each event in my multiple order?
Yes. You will have the
opportunity to select Event Ticket Insurance for each event (up to $1,000 per
event) you wish to insure within your multiple order.
Go to top of FAQ.
Do I need
to purchase Event Ticket Insurance for each single event ticket order?
Yes. Event Ticket Insurance
must be purchased separately for each single event ticket order; up to $1,000
per event. Event Ticket ProtectorSM by Mondial Assistance will send you a separate policy for each event
purchased.
Go to top of FAQ.
Am I covered if
the race is rained out?
Yes. If you are unable to attend the
rescheduled race due to any of the reasons listed above contact Event Ticket ProtectorSM by Mondial Assistance
to file your claim.
Go to top of FAQ.
Is my Event Ticket ProtectorSM by Mondial Assistance
cancelled automatically if my event tickets
are refunded?
No. Be sure to contact Mondial Assistance directly to make any changes and/or cancellations to your Event
Ticket Insurance protection. Our satisfaction guarantee allows you up to ten days from the
purchase date of insurance to cancel your protection plan and receive a full
refund of premium, as long as you have not already attended the event or filed a
claim. No refunds shall be paid after the ten days. However, if you do have to
cancel your event, make sure you review your Certificate of Insurance/Policy.
Go to top of FAQ.
Can I get my money back
if I do not attend an event for any reason?
No. Event Ticket Insurance
coverage will only refund prepaid, non-refundable payments if you have to cancel
for a covered reason. Covered reasons include sudden medical emergencies, death
of a family member or traveling companion, mechanical breakdown on the way to an
event, felonious assault, traffic accident while in route to the event, being
called for jury or military duty, or having your home rendered uninhabitable. Please note that
no benefits will be extended for cancellations due to simply changing your mind.
Go to top of FAQ.
Who can I call if I
have questions about the Event Ticket InsuranceSM by Mondial Assistance?
If you have questions
regarding coverage, please contact Mondial Assistance toll free at 1-800-628-6188 or
by e-mail at
eventservice@mondialusa.com.
Representatives are available 24 hours a day, seven days a week to assist you.
Go to top of FAQ.
How can I file a claim?
Contact the Mondial Assistance
claims office at 1-888-799-2832. The claim specialist will let you know what
documentation (see the Certificate of Insurance/Policy for specific information)
will be required and will send you a claim form. The claims office is open 24
hours a day, seven days a week.
Go to top of FAQ.
Why isn't my Event Ticket InsuranceSM by Mondial Assistance purchase displayed in with my ticket
information?
Event Ticket Insurance is
purchased directly through Mondial Assistance , the ticket provider's preferred
supplier. All policy documentation will be sent directly to you from Mondial Assistance.
Go to top of FAQ.
Who provides the
insurance for these programs?
Mondial Assistance plans are underwritten by BCS Insurance Company, rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 50.231CW, 50.431, 52.201 or 52.401, or Jefferson Insurance Company, rated "A" (Excellent) by A.M. Best Co., under Jefferson Form No. 102-C-XX-01 or 102-P-XX-01, depending on the insured's state of residence. World Access Service Corp. is the producer and administrator of this plan. The insured shall not receive any special benefit or advantage because of the affiliation between World Access Service Corp. and Jefferson Insurance Company.
About Mondial Assistance
Mondial Assistance is one of the world's largest providers of specialty insurance and assistance services. In the U.S., we're best known for our Access America® travel insurance and Event Ticket ProtectorSM insurance. But we also provide medical assistance to millions of health plan members traveling abroad, and concierge services to millions more credit card users. In fact, over 100 million Americans rely on us each year, whether we're answering routine questions or helping with complex medical and travel emergencies.
Prior to June 4, 2008, the U.S. office of Mondial Assistance, located in Richmond, Virginia, operated as World Access. World Access began operations in 1983, and joined forces with Paris-based Mondial Assistance in 2000. After eight years in the Mondial Assistance family, World Access adopted the Mondial Assistance global brand, to better leverage our integrated global capabilities. We're proud to now communicate as one company, with one voice.
In the U.S., Mondial Assistance employs over 700 people in Richmond (8,600 globally), and continues with Access America as our most recognized brand in the travel services arena - providing travel insurance benefits and emergency assistance services to customers all over the world. Access America products are sold through U.S. travel agencies, cruise lines, tour operators, automobile clubs and e-commerce travel companies. Some of these longstanding, preferred relationships include AAA, American Express, Carlson Wagonlit, Disney Cruise Line, Hotwire and Orbitz.
In the financial services industry, Mondial Assistance is one of the largest suppliers of claims administration, emergency assistance and concierge services to the credit card industry. These clients include VISA USA and VISA Latin America in addition to numerous banking institutions. Mondial Assistance also provides emergency assistance, claims administration, cost containment and provider network access to insurance companies - in addition to international healthcare assistance for over 90 million Blue Cross Blue Shield customers living or traveling abroad.
With the support of Mondial's 33 offices in 29 countries and an international network of over 400,000 service providers, we provide help anytime, anywhere, and for virtually any reason. Mondial Assistance is backed by Allianz, one of the world’s largest insurers.
Privacy Policy
To view the Mondial Assistance privacy
policy
click here.
| 
