Policies


Martinsville Speedway is comitted to serving the best guest experience in motorsports!

Please see below our policies to keep our guests safe and provide an enjoyable experience. Have additional questions? Please call us at 877-722-3849.

Entry Policy Quick Guidelines

TICKET FAQs / FACILITY RULES

Have a question about our ticket or grandstand policies? Please see our below guidelines. All guests must have a grandstand ticket regardless of age or the proper approved credential. 

There is no smoking in the grandstands at Martinsville Speedway (this includes electronic cigarettes). There are designed smoking areas on the concourse. 

What items are allowed?

PERMITTED ITEMS

  • One backpack per person (maximum size of 18"x18"x14") or clutch bag/fanny pack (maximum size of 4.5"x6.5")
  • One soft-sided cooler per person (maximum size of 14"x14"x14")
  • Sunscreen, sunblock, hand sanitizer and bug spray (aerosol, gel or liquid forms)
  • Pre-packaged and sealed food and beverage items in clear bag or soft-sided cooler, to include alcoholic beverages (no glass containers)
  • Ice
  • Insulated cups - maximum size of 64 oz.
  • Cameras, binoculars, scanners and headsets that can be worn over the neck, belt, or carried in a clear bag
  • iPads, tables and laptops computers
  • Seat cushions without metal components
  • Cigarettes and lighters
  • Service animals
  • Nationality flags attached to a pencil-sized wooden stick. Flags may not obstruct any other fan's view of event

These items are all permitted through gate entry.

What items are not allowed?

PROHIBITED ITEMS 

  • Foam or hard-sized coolers regardless of size
  • Any firearm
  • Knives not longer than 3 inches in length when closed or longer than 6 inches in length when open
  • Utility tools (multi-purpose tool) with a knife blade longer than 3 inches
  • Displays of the confederate flag
  • Fireworks
  • Glass or ceramic containers of any kind
  • Dry ice
  • Umbrellas
  • Laser pointers
  • Noise makers and air horns
  • Aerosol cans (with the exception of sunscreen, sun block, hand sanitizer, and bug spray)
  • Selfie sticks
  • Tripods and monopods that are either solid or collapsible
  • Illegal substances of any kind
  • Seat cushions with metal components
  • Collapsible chairs
  • Wagons
  • Unmanned Aerial Vehicles (UAVs), also known as drones
  • Frisbees, balloons, beach balls or any other projectile
  • Skateboards, hover boards, roller skates and bicycles
  • Obscene or indecent clothing
General Information

What happens if it rains?

NASCAR and Martinsville Speedway officials will exhaust all efforts to ensure scheduled events take place on the originally scheduled day. In the event of inclement weather that causes a race to be postponed to a later date, the Weather Protection Program offers fans the opportunity to exchange their unused Grandstand tickets from the postponed race for any race of the same type at any NASCAR property in the next year. Please visit our Weather Protection Program FAQs for full details or to submit a ticket exchange request.

Do you offer refunds or exchanges?

Martinsville Speedway does not offer refunds or exchanges. All sales are final.

​​What are the ticket office hours?

​The ticket office is open Monday through Friday from 9 a.m. to 5 p.m.

How can I purchase tickets?

You can purchase tickets in person by visiting our ticket office. To purchase tickets over the phone, call us at 877-RACE-TIX (877-722-3849). To purchase tickets online click on the BUY TICKETS button in the top right corner of this page.

Can I purchase ticket insurance?

Race tickets with insurance are available for major events at Martinsville Speedway. Must order online to purchase ticket insurance.

What address do I use when trying to get directions to Martinsville Speedway online?

Our physical address is 340 Speedway Road, Ridgeway, VA 24148.

Grandstand Tips

Do you have ADA accessible seating?

Yes. Accessible seating (with companion seating) is available in the South Annex and Bill France Towers.

Can I bring a cooler into the track?

Yes. You may bring a cooler that is soft sided and no larger than 14x14x14 inches. Examples include a soft sided cooler, a fanny pack, a purse, a diaper bag, a binocular bag, etc. Click Here for more details on what is allowed into the grandstands.

Ticket Delivery

Where is the Will Call window located?

The Will Call window is located in the Main Ticket Office near the Richard Petty tower on the frontstretch.  To pick up tickets at Will Call the account holder will be required to show a valid photo ID.  Arrangements must be made in advance if the account holder is unable to pick up their tickets.  A signature will be required to pick up Will Call tickets.

Please click HERE to learn how to download or print your tickets at home.

Parking

Does the track charge for parking?

General Parking on Speedway property is FREE.

Safety / Lost And Found

Where is lost and found?

Items collected in lost and found can be located at the Main Ticket Office.

Do you have a first aid station?

Yes.  First Aid Stations or Ambulances are located under the frontstretch grandstand and behind the Clay Earles Tower.  If first aid is needed, please stop a team member patrolling the grandstands or notify a law enforcement officer if assistance is needed.

What do I do or who can I contact if I have any problems while at the racetrack?

If you have any issues during a race weekend, please do not hesitate to go to the ticket office located behind the Richard Petty Tower.  You can also locate any deputy on site or call 276-956-7237 to reach track security.

Fan Text Messaging:

We also have Fan Assistance Texting Service that will send your text message right into our emergency command center for review and response assignment.  We look forward to your use of this great fan assistance tool and our being able to more quickly respond to your needs during the event.

  • Examples of issue or need could include: Medical Emergency, unruly fans around you, a broken seat, someone in the wrong seat, or there is a spill on the stairs.
  • This service is available on Friday, Saturday, and Sunday of each cup event weekend from 8:00 a.m. until track activity ends.

How to send:

​Send Text Message to 69050

​Begin your message with MVSFAN followed by a

State your issue or need and location

You will receive an automated reply and follow-up messages as needed

Weather FAQs

Don’t let the weather keep you from the race. The Weather Protection Program offers fans the opportunity to exchange their unused Grandstand tickets from any NASCAR Cup Series, NASCAR Xfinity Series and NASCAR Camping World Truck Series postponed race at one of our properties for tickets to another race any time in the next year. No cost, no advance paperwork—the policy automatically comes with tickets purchased from any NASCAR track.

What is the NASCAR Event Policy for inclement weather?

The Weather Protection Program applies to regular grandstand tickets for all NASCAR races (NASCAR Cup Series, NASCAR Xfinity Series and NASCAR Camping World Truck Series) at any participating venue that is postponed and rescheduled to a different date due to inclement weather. Fan(s) may exchange regular grandstand tickets that were not used on the rescheduled date for a future NASCAR race (NASCAR Cup Series, NASCAR Xfinity Series and NASCAR Camping World Truck Series) at a participating property. Unused regular grandstand tickets may be exchanged for a grandstand ticket of equal or lesser value based on event and seating location availability at the time of redemption. Complete the request form below (available once the race has been officially postponed) or contact the Martinsville Speedway ticket office at 1-877-722-3849 to inquire about eligibility and exchanging your ticket.

Which tracks are part of the Weather Protection Program?
  • Auto Club Speedway
  • Darlington Raceway
  • Daytona International Speedway*
  • Homestead-Miami Speedway
  • Kansas Speedway
  • Martinsville Speedway
  • Michigan International Speedway
  • Phoenix Raceway*
  • Richmond Raceway
  • Talladega Superspeedway
  • Watkins Glen International

*Fans may exchange tickets for any NASCAR event with the exception of the Daytona 500 and NASCAR Cup Series Championship event at Phoenix Raceway.  Only tickets for the Daytona 500 or NASCAR Cup Series Championship event may exchange into the same event the following year.  I.e. If the Daytona 500 is postponed, Daytona 500 ticketholders may exchange their tickets for any participating event or the following year’s Daytona 500.

How much does the Weather Protection Program cost?

Nothing. The protection is free for all customers with a paid regular NASCAR Camping World Truck Series, NASCAR XFINITY Series and NASCAR Cup Series grandstand ticket at any of the 12 NASCAR venues listed.

For what future events can I exchange unused tickets?

Eligible regular grandstand tickets may be exchanged for any future NASCAR race at a participating venue within one (1) year of the original event date or for the same race the following year, excluding the Daytona 500 and NASCAR Cup Series Championship event at Phoenix Raceway. Only current Daytona 500 tickets can be redeemed for the next year’s Daytona 500 as well as NASCAR Cup Series Championship for the same event the next year. Eligible tickets must be redeemed within 60 days of completion of the postponed event. If eligible regular grandstand tickets are not redeemed during the allotted timeframe set forth, the exchange opportunity will expire.

What tickets are eligible under this policy?

Only regular grandstand tickets purchased directly from a participating venue are eligible for an exchange under this policy. Complimentary regular grandstand tickets are not eligible for exchange under this policy. Restrictions also apply to corporate tickets and other special purchase situations. Patrons should contact the track ticket office after the postponed event has been completed with questions regarding eligibility.

What if I used some of my tickets for the rescheduled event but not all of them?

Any eligible unused regular grandstand ticket(s) for the rescheduled event date may be redeemed. Complete the request form below or contact the track ticket office at 877-722-3849 to inquire about the eligibility of your grandstand ticket(s).

What about other purchased items such as parking, camping, pit or fan zone passes, etc?

The Weather Protection Program only covers regular grandstand tickets.

Can I get a cash refund for my tickets?

No. Cash refunds will not be issued. This policy allows regular grandstand tickets to be exchanged for future NASCAR races at any NASCAR venue listed.

What if the event is delayed?

The Weather Protection Program only applies if a race event is postponed and moved to a date other than the originally scheduled date.  Delayed races regardless of the length of delay are not eligible, including if the event completes after 11:59pm.

What if the event is shortened due to weather?

The Weather Protection Program will not apply to races that were shortened due to weather or other unforeseen circumstances where the event is counted as official by the appropriate sanctioning body.

GEICO Campgrounds Rules

Camping with us for the weekend? See below our rules and guidelines if you are staying in one of our GEICO Campgrounds. 

GEICO Campground Rules
  • Individuals may rent private portable toilets for personal use in select areas: (Not allowed in Champions Overlook)
  • Campers may reserve additional spots
  • Only one vehicle pass per RV. All other vehicles must park in overflow area
  • Only self-contained specialty vehicles allowed in reserved areas.  NO TENTS in reserved areas. Reserved areas: Champions Overlook, Backstretch, 3rd Turn, Hillside, Crossing Corner, Campground Entrance, North Lot, and South Lot RV
  • No ATVs, dirt bikes or golf carts
  • No car haulers or trailers
  • Pets must be on a leash at all times
  • No Fireworks
  • Unauthorized sales, marketing, or corporate hospitality is not permitted on Martinsville Speedway Property
  • Please be aware that in the event of severe weather, the campground may not provide adequate protections. Remember safety is your personal responsibility. Please have a plan.
  • Burning ban - please see campground host for specifics on current burning ban.
  • Unmanned Aerial Vehicles (UAV), also known as drones, may not be operated within the campground or on track property without prior written permission.  A UAV for purposes of this policy is any aircraft without a human pilot aboard.  Penalties may include civil fines as determined by FAA and law enforcement, forfeiture of aircraft, and removal from property.

Please bag your trash and put it in the large trash container (above dump station), or place it at the end of the driveway and we will pick it up daily.

Note: Due to heavy traffic and congestion around the speedway following the race, vehicles in the campground area will be held approximately 2 hours for safety consideration in the crossing railroad.

RV Services

Pumping and non potable water services will be available.

MORE INFORMATION TO COME.